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2.1 Supported Operating Systems for the Base Product
2.1.1 Supported Virtualization Platforms for CA ARCserve Backup
2.1.2 Supported Cloud Vendors for the CA ARCserve Backup Base Product
2.3 CA ARCserve Backup and CA ARCserve D2D Integration Compatibility
2.4 Supported Operating Systems for the CA ARCserve Backup Client Agents
2.5 Supported Operating Systems for the Agent for Informix
2.6 Supported Operating Systems for the Agent for Lotus Domino
2.7 Supported Operating Systems for the Agent for Microsoft Exchange Server
2.8 Supported Operating Systems for the Agent for Microsoft SharePoint Server
2.9 Supported Operating Systems for the Agent for Microsoft SQL Server
2.10 Supported Operating Systems for CA ARCserve Backup for Small Business Server Editions
2.11 Supported Operating Systems for the Agent for Oracle (UNIX/Linux)
2.12 Supported Operating Systems for the Agent for Oracle (Windows)
2.13 Supported Operating Systems for the Agent for Open Files
2.14 Supported Operating Systems for the Agent for Sybase
2.15 Supported Operating Systems for the Agent for Virtual Machines
2.16 Supported Operating Systems for the Disaster Recovery Option
2.17 Supported Operating Systems for the Enterprise Module
2.18 Supported Operating Systems for the Enterprise Option for SAP R/3 for Oracle (Windows)
2.19 Supported Operating Systems for the Enterprise Option for SAP R/3 for Oracle (UNIX and Linux)
2.20 Supported Operating Systems for the Image Option
2.21 Supported Operating Systems for the NDMP NAS Option
2.22 Supported Operating Systems for the Storage Area Network (SAN) Option
2.23 Supported Operating Systems for SRM
2.24 Supported Operating Systems for the Tape Library Option
2.25 Supported Operating Systems for CA ARCserve Backup UNIX and Linux Data Mover
2.26 Supported Operating Systems for CA ARCserve Backup Dashboard
2.27 Supported Operating Systems for the CA ARCserve Backup Global Dashboard
2.28 Supported Operating Systems for CA ARCserve Backup Infrastructure Visualization
3.1 System Requirements for the CA ARCserve Backup Base Product
3.2 System Requirements for CA ARCserve Backup and CA ARCserve Replication Integration
3.3 System Requirements for the CA ARCserve Backup Client Agents
3.4 System Requirements for the Agent for Informix
3.5 System Requirements for the Agent for Lotus Domino
3.6 System Requirements for the Agent for Microsoft Exchange Server
3.7 System Requirements for the Agent for Microsoft SharePoint Server
3.8 System Requirements for the Agent for Microsoft SQL Server
3.9 System Requirements for the CA ARCserve Backup Small Business Server Editions
3.10 System Requirements and Oracle Database Support for the Agent for Oracle (UNIX/Linux)
3.11 System Requirements for the Agent for Oracle (Windows)
3.12 System Requirements for the Agent for Open Files
3.13 System Requirements for the Agent for Sybase
3.14 System Requirements for the Agent for Virtual Machines
3.15 System Requirements for the Central Management Option
3.16 System Requirements for the Disaster Recovery Option
3.17 System Requirements for the Enterprise Module
3.18 System Requirements for the Enterprise Option for IBM 3494
3.19 System Requirements for the Enterprise Option for SAP R/3 for Oracle (Windows)
3.20 System Requirements for the Enterprise Option for SAP R/3 for Oracle (UNIX and Linux)
3.21 System Requirements for the Enterprise Option for StorageTek ACSLS
3.22 System Requirements for the Image Option
3.23 System Requirements for the NDMP NAS Option
3.24 System Requirements for the Storage Area Network (SAN) Option
3.25 System Requirements for the Tape Library Option
3.26 System Requirements for the CA ARCserve Backup UNIX and Linux Data Mover
3.27 System Requirements for CA ARCserve Backup Dashboard
3.28 System Requirements for the CA ARCserve Backup Global Dashboard
3.29 System Requirements for CA ARCserve Backup Infrastructure Visualization
3.30 System Requirements for CA ARCserve Backup Infrastructure Global Visualization
4.0 Installation Considerations
4.1 Installation Considerations for the CA ARCserve Backup Base Product
4.2 Installation Considerations for the Agent for Microsoft Exchange Server
4.3 Installation Considerations for the Agent for Microsoft SharePoint Server
4.4 Installation Considerations for the Agent for Microsoft SQL Server
4.5 Installation Considerations for the Agent for Open Files
4.6 Installation Considerations for the Media Management Option (MMO)
4.7 Installation Considerations for the Enterprise Module
4.8 Installation Considerations for the UNIX and Linux Data Mover
4.9 Installation Considerations for the CA ARCserve Backup Patch Manager
4.10 Installation Considerations for the CA ARCserve Backup Agent for Virtual Machines
4.11 Installation Considerations for the Client Agents
4.12 Installation Considerations for the Enterprise Option for SAP R/3 for Oracle (UNIX and Linux)
8.1 Known Issues for the Base Product
8.2 Known Issues for Upgrading to CA ARCserve Backup
8.3 Known Issues for the Client Agents
8.4 Known Issues for CA ARCserve Backup Licensing
8.5 Known Issues for the Agent for Informix
8.6 Known Issues for the Agent for Lotus Domino
8.7 Known Issues for the Agent for Microsoft Exchange Server
8.8 Known Issues for the Agent for Microsoft SharePoint Server
8.9 Known Issues for the Agent for Microsoft SQL Server
8.10 Known Issues for the Agent for Oracle (Windows)
8.11 Known Issues for the Agent for Open Files
8.11.1 Microsoft Volume Shadow Copy Service (VSS)
8.11.2 Oracle Volume Shadow Copy Service (VSS)
8.12 Known Issues for the Agent for Oracle on UNIX and Linux Platforms
8.13 Known Issues for the Agent for Sybase
8.14 Known Issues for the Agent for Virtual Machines
8.15 Known Issues for the Enterprise Option for AS400
8.16 Known Issues for the Enterprise Option for IBM 3494
8.17 Known Issues for the Enterprise Option for SAP R/3 for Oracle (Windows)
8.18 Known Issues for the Enterprise Option for SAP R/3 for Oracle (UNIX and Linux)
8.19 Known Issues for the Enterprise Option for StorageTek ACSLS
8.20 Known Issues for the Disaster Recovery Option
8.21 Known Issues for Dashboard
8.22 Known Issues for the CA ARCserve Backup Global Dashboard
8.23 Known Issues for the Image Option
8.24 Known Issues for the NDMP NAS Option
8.25 Known Issues for the Storage Area Network (SAN) Option
8.26 Known Issues for the Tape Library Option
8.27 Known Issues for Central Agent Admin
8.28 Known Issues for Displaying Non-English Characters
8.29 Known Issues for Documentation
8.30 Known Issues for the CA ARCserve Backup Infrastructure Visualization
8.31 Known Issues for the Microsoft Hyper-V VSS Writer
8.32 Known Issues for r16.5 SP1
9.1 CA ARCserve Backup r16 General Availability
9.2 CA ARCserve Backup r16 Service Pack 1
9.2.1 Additional Information for Included Fixes
9.3.1 Additional Information for Included Fixes
9.4 CA ARCserve Backup r16.5 Update 2
9.4.1 Additional Information for Included Fixes (Update 2)
9.5 CA ARCserve Backup r16.5 Update 3
9.6 CA ARCserve Backup r16.5 SP1
Welcome to the CA ARCserve Backup for Windows r16.5 Readme. This readme contains r16.5 and Service Pack 1 issues and other information that is discovered after publication of the previous release which includes a complete list of the known issues for this release.
For details about how the features and enhancements for this release might affect you, see the CA ARCserve Backup Release Summary. You can access the most up-to-date released product documentation (Online Help and PDFs) from the CA ARCserve Backup website at https://support.ca.com/prodinfo/arcserve.
CA ARCserve Backup supports the following suites:
The following topics provide information about the supported operating systems for the CA ARCserve Backup base product, agents and options. For the most current information regarding supported operating systems, see the compatibility matrix on support.ca.com.
You can install the CA ARCserve Backup base product on the following operating systems. For the most current information regarding supported operating systems, see the compatibility matrix on support.ca.com.
Windows Server 2008 R2
Windows Server 2008 SP1, SP2
Windows Server 2008 Foundation
Windows Small Business Server (SBS) 2003
Windows Small Business Server (SBS) 2008
Windows Small Business Server (SBS) 2011
Windows Storage Server 2003, 2008, 2008 R2, 2012
Windows Server 2003
Windows Server 2012, 2012 R2
The CA ARCserve Backup base product is not supported on Windows XP systems. However, the following CA ARCserve Backup components are supported:
Windows 8, 8.1 (x86, x64)
Windows Vista (x86 and x64) SP1, or SP2
Windows 7 Professional, Ultimate and Enterprise Editions (x86 and x64)
CA ARCserve Backup base product lets you protect virtual machines running on the following virtualization platforms:
Note: All CA ARCserve Backup products that can be installed on physical computers can be installed on the guest operating systems running on the above virtualization platforms.
The CA ARCserve Backup base product lets you archive data to the following cloud vendor products:
To integrate CA ARCserve Backup with CA ARCserve Replication, install the following:
Master servers
Replica servers
For more information about integration, refer to the CA ARCserve Backup for Windows CA ARCserve Replication Integration Guide.
To integrate CA ARCserve Backup with CA ARCserve D2D, install CA ARCserve D2D 16.5.
You can install the CA ARCserve Backup Client Agent for Windows on the following operating systems:
You can install the CA ARCserve Backup Client Agent for UNIX on the following operating systems:
You can install the CA ARCserve Backup Client Agent for Linux on the following operating systems:
You can install the CA ARCserve Backup Client Agent for Mainframe Linux OS/390 on the following operating systems:
You can install the CA ARCserve Backup Client Agent for OpenVMS on the following operating systems:
You can install the CA ARCserve Backup Enterprise Option for AS400 on the following operating systems:
You can install the CA ARCserve Backup Client Agent for Mac OS X on the following operating systems:
You can install the CA ARCserve Backup Agent for Informix on the following operating systems:
You can install the CA ARCserve Backup Agent for Lotus Domino on the following operating systems:
Note: The Agent for Lotus Domino supports x86 and x64 systems. When installing on x64 systems, the default installation path is:
C:\Program Files (x86)\CA\ARCserve Backup Agent for Lotus Domino\
You can install the CA ARCserve Backup Agent for Microsoft Exchange Server on the following operating systems:
You can install the CA ARCserve Backup Agent for Microsoft SharePoint Server on the following operating systems:
For Microsoft Office SharePoint Server 2007
For Microsoft Office SharePoint Server 2010
For Microsoft Office SharePoint Server 2013
You can install the CA ARCserve Backup Agent for Microsoft SQL Server on the following operating systems:
For 32-bit Systems:
For 64-bit Systems:
You can install CA ARCserve Backup for Small Business Server (SBS) Editions on the following operating systems:
You can install the CA ARCserve Backup Agent for Oracle on the following UNIX operating systems:
You can install the Agent for Oracle on the following Linux operating systems:
You can install the CA ARCserve Backup Agent for Oracle (Windows) on the following operating systems, running the following versions of Oracle:
You can install the Agent for Open Files on the following operating systems:
Agent for Microsoft Volume Shadow Copy Service (VSS)
The CA ARCserve Backup Agent for Open Files now includes functionality for the CA ARCserve Backup Agent for Microsoft Volume Shadow Copy Service (VSS). This agent is not supported on Windows XP.
You can install the CA ARCserve Backup Agent for Sybase on the following operating systems:
For Sybase ASE 15.0
For Sybase ASE 15.5
You can install the Agent for Virtual Machines on the following operating systems:
You can install Agent for Virtual Machines on all operating systems supported by VMware for the VDDK proxy server, on all Windows guest operating systems supported by VMware (except Windows NT 4.0), on Microsoft Hyper-V host server, and on all Windows guest operating systems supported by Microsoft Hyper-V.
Notes:
The Disaster Recovery Option supports the following methods:
Note: Bootable tape disaster recovery from a USB tape drive is not supported on Windows XP.
Note: The version of Windows you use to generate the boot media should be the version of Windows installed on your machine.
The ARCserve bootable CD is a CD containing OS, CA ARCserve Backup, Machine-Specific Disk, Drivers for NIC and Mass Storage (SCSI/Fibre/RAID). For Windows 2008 systems only, the creation of a unified CD is not supported, but a bootable CD is supported. Machine-Specific Data may reside on a USB drive.
Note: For more details on the above supported operating systems, see the Compatibility Matrix on support.ca.com.
Create a Machine Specific Disk that contains network drivers if you need to perform disaster recovery remotely, on a member server of a SAN, or from a remote File System Device because you will likely face network connection problems at the time of a disaster recovery. You may re-create a Machine Specific Disk using the Disaster Recovery Create Boot Kit Wizard, if you realize later that you do not have network drivers. The procedure is the same as for initial creation.
Bootable CD DR is also supported on UEFI:
Note: Windows XP and Windows 7 does not support Disaster Recovery Option but does support Remote Disaster Recovery.
Note: For more details on the above supported operating systems, see the Compatibility Matrix on support.ca.com.
Note: Windows 7 and Windows 8 do not support Disaster Recovery Option but do support Remote Disaster Recovery.
You can install the Enterprise Module on the following operating systems:
The Enterprise Module includes the following CA ARCserve Backup components, some of which may not be supported on all operating systems:
This component is supported on the following operating systems:
Note: The Enterprise Option does not support using the Image Option to recover system volumes from a disaster on all Windows Server 2008 operating systems (for example, drive C:\). This limitation applies when the backup includes only the system volume and you try to recover the system volume.
Note: Disaster Recovery (DR) is supported for StorageTek ACSLS only on the following operating systems:
You can install the Enterprise Option for SAP R/3 for Oracle on the following operating systems:
Notes:
The following table describes the operating system requirements for the Enterprise Option for SAP R/3 for Oracle:
|
Oracle Version |
Operating System |
SAP BR* Tools |
|---|---|---|
|
9i |
|
|
|
10g |
|
|
|
11gR1, R2 |
|
|
Required Patches
The following patches are required for AIX platforms:
Note: For more information, see the IBM Fix Central website and search for the version of your operating system.
The following patches are required for HP-UX platforms:
Note: For more information, see the HP website and search for the version of your operating system.
The Image Option is now supported by the Enterprise Module. For more information, see Supported Operating Systems for the Enterprise Module.
You can install the NDMP NAS Option on the following operating systems:
You can install the Storage Area Network (SAN) Option on the following operating systems:
The Storage Resource Management features are supported on Windows XP and later.
Note: The Alert when PKI is Reaching Threshold feature is supported on x64 and x86 systems only.
You can install the Tape Library Option on the following operating systems:
The CA ARCserve Backup UNIX and Linux Data Mover is supported on the following operating systems:
Note: UNIX and Linux Data Mover may not be able to detect libraries that use drivers that do not support Solaris non-global zones.
CA ARCserve Backup Dashboard supports all operating systems listed for the base product and the following email clients:
CA ARCserve Backup Global Dashboard is supported on the following operating systems:
Central Primary Server:
The requirements for a CA ARCserve Backup primary/standalone server to be designated and configured as a Central Primary Server are as follows:
Branch Primary Server:
The requirements for a CA ARCserve Backup primary/standalone server to be designated and configured as a Branch Primary Server are as follows:
Global Dashboard Console:
The requirements for a machine to be designated and configured as a Global Dashboard Console are as follows:
CA ARCserve Backup Infrastructure Visualization supports all operating systems listed for the base product.
The following sections provide information about the minimum system requirements for each CA ARCserve Backup component.
The minimum system requirements for CA ARCserve Backup are:
Microsoft .NET Framework
CA ARCserve Backup requires the following versions of Microsoft .NET Framework.
CA ARCserve Backup Database
CA ARCserve Backup supports the following applications to host the CA ARCserve Backup database (ASDB):
Note: To install Microsoft SQL Server 2008 Express Edition on Windows Server 2003 systems, SP2 is required. Otherwise, you must install a supported version of Microsoft SQL Server to host the CA ARCserve Backup database.
Note: In addition to these requirements, you should consider the disk space necessary for the default CA ARCserve Backup database. Depending upon usage, the database can grow to several GB in size.
Adobe Reader
Internet Browser
No additional hardware is required beyond the Minimum Requirements previously listed.
In addition to the file protection, CA ARCserve Backup and CA ARCserve Replication integration supports data protection for the following:
For more information about integration, refer to the CA ARCserve Backup for Windows CA ARCserve Replication Integration Guide.
No additional hardware is required beyond the Minimum Requirements previously listed.
To install the agents, your system must meet the following minimum hardware requirements. For more details, see the CA ARCserve Backup Client Agents Readme.
The CA ARCserve Backup Agent for Informix requires the following:
The Agent for Lotus Domino requires the following:
Note: The Agent now installs the Exchange Database Level Agent with the Exchange Document Level Agent.
To install the Agent for Microsoft Exchange Server, the following hardware must be available and configured according to the version of Microsoft Exchange Server you are running:
Note: You must meet the basic CA ARCserve Backup product requirements before you install the agent and CA ARCserve Backup on the same machine. For updated information about these requirements, contact CA Customer Support at ca.com.
To install the Agent for Microsoft SharePoint Server, the following hardware must be available and configured according to the version of Microsoft SharePoint Server 2007, 2010, or 2013 that you are running:
Note: You must meet the basic CA ARCserve Backup product requirements before you install the Agent and CA ARCserve Backup on the same machine. For updated information about these requirements, contact CA Support.
The agent does not require the CA ARCserve Backup server component.
The Agent for Microsoft SharePoint Server requires at least one of the following:
Note:
If running Microsoft SharePoint Server products, apply the latest service package to the SQL Server or SQL-Express.
For the Agent for Microsoft SQL Server, ensure your system meets the minimum system requirements established for the CA ARCserve Backup base product.
For the CA ARCserve Backup Small Business Server (SBS) Editions, ensure your system meets the following requirements:
The following agents/options are included in the CA ARCserve Backup Small Business Server (SBS) Standard Edition:
The following agents/options are included in the CA ARCserve Backup Small Business Server (SBS) Premium Edition:
The following sections provide the minimum system requirements and Oracle Database support for the Agent for Oracle on UNIX platforms.
Note: To obtain the latest patches and downloads for the CA ARCserve Backup Agent for Oracle on UNIX platforms, see the CA Technical Support site at http://ca.com/support.
Sun Solaris SPARC:
On Sun Solaris SPARC, the agent requires the following:
Sun Solaris x86:
On Sun Solaris x86, the agent requires the following:
IBM AIX (Physical machine and LPAR):
On IBM AIX, the agent requires the following:
HP-UX:
On HP-UX, the agent requires the following:
Database Support on UNIX platforms
You can use the agent with the following databases:
You must install the 6800649 Oracle patch available from the Oracle Metalink website for AIX5L and AIX6L Based Systems (64-bit).
The following sections provide the minimum system requirements and Oracle Database support for the Agent for Oracle on Linux platforms:
Linux x86:
To use the Agent for Oracle on Linux x86 platforms, you must satisfy the following minimum system requirements:
Linux x64:
To use the Agent for Oracle on Linux x64 platforms, you must satisfy the following minimum system requirements:
Database Support on Linux platforms
You can use the agent with the following databases:
To install the Agent for Oracle, the following hardware must be available and configured according to the version of Oracle Database you are running:
Note: The CA ARCserve Backup Agent for Oracle allows you to perform backups in two modes: RMAN Mode and File-based Mode. In RMAN Mode, you can submit jobs from the interface or from the RMAN command line console. The RMAN mode of the CA ARCserve Backup Agent for Oracle supports Automatic Storage Management (ASM) for backup jobs submitted using both the CA ARCserve Backup Manager Console and the RMAN (Oracle Recovery Manager) Command Line Console. The file-based mode of the CA ARCserve Backup Agent for Oracle does not support this.
For the Agent for Open Files, ensure your system meets the CA ARCserve Backup base product requirements. In addition, you should have at least 10 MB of disk space available for this agent.
To install the agent, verify that the following requirements are satisfied:
Note: For this release, Sybase r15 or later must be installed on the agent computer.
For the Agent for Virtual Machines, system requirements depend upon where the Agent is installed:
For the Central Management Option, ensure your system meets the CA ARCserve Backup base product minimum requirements.
For the Disaster Recovery Option, ensure your system meets the minimum requirements established for the CA ARCserve Backup base product. In addition, you should have at least 70 MB of disk space available.
Note: If you are performing Disaster Recovery using Windows PE Recovery CD, the machine should have a minimum of 1 GB of RAM.
For the Enterprise Module, ensure that your system meets the CA ARCserve Backup base product minimum requirements.
You must license the Enterprise Module for access to the following options and features:
For more information on what operating systems Image Option supports, see Supported Operating Systems for the Enterprise Module.
Note: For more information about the Enterprise Option for VSS Hardware Snap-Shot, see the CA ARCserve Backup Microsoft Volume Shadow Copy Service Guide.
The Enterprise Option for IBM 3494 is now supported by the Enterprise Module.
To install the Enterprise Option for SAP R/3 for Oracle, the following hardware must be available and configured according to the version of Oracle Database you are running:
The following table describes the minimum hardware requirements for the Enterprise Option for SAP R/3 for Oracle:
|
Platform |
Architecture |
RAM |
Free Disk Space |
Free Disk Space in /tmp |
|---|---|---|---|---|
|
Solaris |
SPARC |
256 MB |
250 MB |
400 MB |
|
IBM AIX |
Power PC |
256 MB |
250 MB |
400 MB |
|
HP-UX |
PA-RISC |
256 MB |
250 MB |
400 MB |
|
Linux |
x86 and x64 |
256 MB |
250 MB |
400 MB |
The Enterprise Option for StorageTek ACSLS is now supported by the Enterprise Module.
The Image Option is now supported by the Enterprise Module.
For more information, see System Requirements for the Enterprise Module.
For the NDMP NAS Option, ensure your system meets the minimum requirements established for the CA ARCserve Backup base product. In addition, the following software requirements may apply, depending upon the devices you choose:
Note: The NDMP NAS Option supports both x64 and x86 CA ARCserve Backup servers to back up NAS filers.
For the Storage Area Network (SAN) option, ensure your system meets the minimum requirements established for the CA ARCserve Backup base product.
You must also install the following applications before installing the CA ARCserve Backup Storage Area Network (SAN) Option:
For the Tape Library Option, ensure your system meets the minimum requirements established for the CA ARCserve Backup base product.
CA ARCserve Backup for Windows must be installed before you install the CA ARCserve Backup Tape Library Option.
Note: The Tape Library Option includes support for Tape RAID.
The CA ARCserve Backup UNIX and Linux Data Mover includes Java 1.6 technology that may require your HP-UX system to be at a specific patch level. For the most current information regarding patches, go to the HP website and apply any required patches before you install the CA ARCserve Backup Data Mover on HP-UX systems.
For AIX systems, the following are required:
For more information, go to the IBM's Fix Central website and search for the version appropriate for your operating system.
The following table describes the minimum hardware requirements for the CA ARCserve Backup UNIX and Linux Data Mover:
|
Platform |
Architecture |
RAM |
Free Disk Space |
Free Disk Space in /tmp |
|---|---|---|---|---|
|
Solaris |
SPARC |
256 MB |
250 MB |
400 MB |
|
IBM AIX |
Power PC |
256 MB |
250 MB |
400 MB |
|
HP-UX |
PA-RISC |
256 MB |
250 MB |
400 MB |
|
Linux |
x86 and x64 |
256 MB |
250 MB |
400 MB |
No additional hardware is required beyond the Minimum Requirements listed for CA ARCserve Backup base product.
The following section provides information about the minimum system requirements for CA ARCserve Backup Global Dashboard.
System Requirements for the Central Primary Server
The minimum system requirements for CA ARCserve Backup Global Dashboard to be installed as the Central Primary Server are:
CA ARCserve Backup Database
For the Central Primary Server, Global Dashboard must be installed with CA ARCserve Backup using Microsoft SQL Server as its database. (Microsoft SQL Server Express and Microsoft SQL Server 2000 is not supported for the Central Primary Server).
Note: In addition to these requirements, you should consider the disk space necessary for the default CA ARCserve Backup database. Depending upon usage, the database can grow to several GB in size.
System/processor:
Memory:
Disk Space:
As each branch site uploads data to the central CA ARCserve Backup database on a daily basis, it is estimated that the central CA ARCserve Backup database will increase by approximately 4 MB for every 100 nodes (assuming 4 volumes in each node) every day (or 1MB for every 100 sessions every day).
The number of sessions is calculated by multiplying the number of nodes by the average number of volumes in a node. The number of days of database retention time is determined by the branch CA ARCserve Backup setup.
You can calculate the approximate required disk space at the central site by multiplying the estimated daily CA ARCserve Backup database growth (1MB for every 100 sessions) by the number of days of database retention time.
For example:
If you have 10 branch sites with each site having 10 nodes and each node contains 4 volumes, then the central CA ARCserve Backup database will increase by 4MB every day. If the database record is retained for 180 days, then the central CA ARCserve Backup database will need to be 720MB.
Note: Any database pruning that is performed at a branch CA ARCserve Backup database will be reflected in the central CA ARCserve Backup database the next time data synchronization is performed.
Adobe Reader
Email clients
Global Dashboard supports the following email clients on the Central Primary Server:
System Requirements for a Branch Primary Server
No additional hardware or software is required beyond the Minimum Requirements for any CA ARCserve Backup primary server.
CA ARCserve Backup Database
For a Branch Primary Server, Global Dashboard must be installed with CA ARCserve Backup using Microsoft SQL Server or Microsoft SQL Server Express Edition as its database.
No additional hardware is required beyond the minimum requirements previously listed.
For the CA ARCserve Backup Infrastructure Global Visualization, ensure your system meets the CA ARCserve Backup Global Dashboard requirements.
The following sections provide information about installation prerequisites, configurations, and issues to consider before installing CA ARCserve Backup and its agents and options.
The following section provides information about installation prerequisites, configurations, and issues to consider before installing the CA ARCserve Backup base product.
http://supportconnectw.ca.com/premium/antivirus/downloads/nt/4.5/ildrvupdate.asp
Note: For local installations, Setup continues the installation from the point of the restart. However, for remote installations and silent installations, Setup terminates your installation at the point of the restart. You must then start Setup manually after the system restarts.
The following section provides information to consider when installing the Agent for Microsoft Exchange Server.
To activate the Document Level Agent, perform the following:
Note: Please make sure that no browse operation is performed, and no backup or restore job is running before stopping this service.
The following section provides information to consider when installing the Agent for Microsoft SharePoint Server:
The following section provides information about installation prerequisites, configurations, and issues to consider before installing the Agent for Microsoft SQL Server.
The following section provides information to consider when installing the Agent for Open Files on Vista machines, Windows Server 2008 Core and Windows 2012 Core:
Before you begin, determine whether the Vista machine is part of a domain or part of a workgroup. Use a Domain Administrative account if the target computer is part of a domain. Grant a domain account with administrator privileges on the Vista machine and use that domain account to log on. You may then remotely install the Agent for Open Files on the Vista machine.
If the target computer is part of a workgroup, disable the client computer's local account filtering policy by creating a new registry key, as follows:
DWORD value: LocalAccountTokenFilterPolicy
Location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\system\
New Value: 1
After installation, set the LocalAccountTokenFilterPolicy setting to 0 to re-enable local account filtering.
The Enterprise Module is a prerequisite component for the Media Management Option (MMO) and you must install it in order to use the MMO option.
Note: MMO is not supported on ARCserve member server.
The following section provides information about installation prerequisites, configuration, and issues to consider when installing the CA ARCserve Backup Enterprise Module.
Ensure that you complete the following prerequisite tasks before installing UNIX and Linux Data Mover.
When running on the target data mover server, the installation script detects the version of the above file system agents, if any, that already exist on that server. If the installation script detects a supported platform, you will be prompted to install the latest versions of the above file system agents.
The following section provides information about general considerations while installing the current release for Patch Manager.
The following section provides information to consider when installing the CA ARCserve Backup Agent for Virtual Machines.
Note: Adding the IPV6 address to the host file applies to both Hyper-V Virtual Machines and Writer Backups on the SMB shares.
The following section provides information about installation prerequisites, configurations, and issues to consider before installing the CA ARCserve Backup Client Agents.
Agent for Windows
Before you begin, determine whether the Vista machine is part of a domain or part of a workgroup. Use a Domain Administrative account if the target computer is part of a domain. Grant a domain account with administrator privileges on the Vista machine and use that domain account to log on. You may then remotely install the Client Agent on the Vista machine.
If the target computer is part of a workgroup, disable the client computer's local account filtering policy by creating a new registry key, as follows:
DWORD value: LocalAccountTokenFilterPolicy
Location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\system\
New Value: 1
After installation, set the LocalAccountTokenFilterPolicy setting to 0 to re-enable local account filtering.
To back up and restore SAP R/3 for Oracle data on UNIX and Linux Data Mover, consider the following:
The following section provides information about upgrade prerequisites, configurations, and issues to consider before upgrading the CA ARCserve Backup base product.
The Server Configuration Wizard lets you change the role of the server after you complete the upgrade process. Optionally, you can uninstall and then reinstall CA ARCserve Backup. However, to ensure that you do not lose records of your backup and restore data, you must not overwrite the CA ARCserve Backup database instance that is detected by the Installation Wizard.
For more information about supported upgrades, refer to the CA ARCserve Backup for Windows Implementation Guide - Supported Upgrades section.
Note: For more information, see Configure Devices using Enterprise Module Configuration in the Administration Guide.
The following section provides general information to consider when using CA ARCserve Backup:
Note: The caroot user profile controls access only to the CA ARCserve Backup Manager and backup-related functions, and should not be confused with the user credentials required to log in to the Microsoft Windows operating system. For more information regarding this user profile, see the CA ARCserve Backup Administration Guide.
Important! You should not leave the password blank for caroot.
The following provides general information to consider when using the CA ARCserve Backup Global Dashboard:
The following provides general information to consider when using the CA ARCserve Backup Agent for Virtual Machines:
Note: To perform backup and recovery options of this type, you must install VDDK on the backup proxy system.
The following section provides general information to consider when integrating CA ARCserve Backup and CA ARCserve D2D:
For example, if c:\D2D is configured as a D2D folder and it has a D2D destination under machine D2D-server1 as c:\D2D\D2D-server1, then the user has to select c:\D2D or c:\ or the entire machine as a backup source.
This behavior occurs because the Client Agent for Windows deletes the VSS shadow copy after CA ARCserve Backup backs up the CA ARCserve D2D destination root folder. If the CA ARCserve D2D destination for the same machine is encountered, a new VSS shadow copy has to be created again which will not be consistent with the VSS shadow copy created previously.
If you are currently using one of the following releases of CA ARCserve Backup, you can upgrade to this release from the following products:
Important! If you want to upgrade from BrightStor ARCserve Backup v9, BrightStor Enterprise Backup v10.5, BrightStor ARCserve Backup r11.1, or BrightStor ARCserve Backup r11.5, you must uninstall the previous release and then install this release of CA ARCserve Backup. However, if you wish to retain the database information from your previous implementation, you must upgrade the previous implementation to CA ARCserve Backup r12.5 GA release (with no SP), and then upgrade from CA ARCserve Backup r12.5 to this release. To obtain CA ARCserve Backup r12.5 installation media, contact CA Support. For all other previous releases of BrightStor ARCserve Backup or BrightStor Enterprise Backup earlier than v9, you must uninstall the previous release before you install this release.
Please also note the following:
This release of the CA ARCserve Backup server component can back up data using agents from the following releases:
The following sections provide information about issues known to exist in CA ARCserve Backup for this release.
The following issues relating to the CA ARCserve Backup base product are known to exist in this release:
To correct this behavior, apply the hotfix that is required for the operating system. You can download the hotfix from Article ID: 973278 on the Microsoft website.
If the remote system can be pinged and the name matches the IP address, the Diagnostic Wizard should experience no problems. If the system cannot be pinged at all, check the network connections and ensure the system is operational. If the name does not match the IP address, continue.
nbtstat -c
Using NetBIOS over TCP/IP, this command lists the cache of remote machine names and their IP addresses, and outputs statistics into four columns: Name, Type, Host Address and Life (sec). Examine the output and verify the remote machine IP address matches its machine name for all types of the machine name specified.
If the machine name matches the IP address for all types, the remote system can be accessed by its NetBIOS name.
If the machine name does not match the IP address, or if no such items exist in the table, proceed to Step 4.
ipconfig /flushdns
nbtstat -R
nbtstat -a <RemoteName>
This command lists a remote machine name table, given the machine name you specify.
nbtstat -A <IPAddress>
This command lists a remote machine name table, given the IP address you specify.
The tables should show identical information: the name of the remote system as "Registered" for the IP Address.
If the steps above do not solve your NetBIOS communication problem, you must contact your WINS server administrator to reconfigure the system.
To remedy this problem, do the following:
You should skip these files when restoring the database.
If you do not want the destination tape to be the exact same as the source tape, you can include the –idr switch with the tapecopy command so that CA ARCserve Backup automatically assigns a different random ID to the destination tape and ensures that the destination tape is not exactly the same as the source tape.
W5110 The Database is no longer available
During recovery, the CA ARCserve Backup database is offline. So any client programs trying to access the database during this period will be denied. This message does not prevent recovery from completing successfully.
Note: If you select only the \SIS Common Store to back up, excluded files are not backed up, as expected.
To eliminate Warning 3, perform the following steps:
1. Click Start, Control Panel, Administrative Tools, Services.
2. From the list of services, double-click SQL Server Browser service to open its properties.
3. Change the startup type to Disabled.
4. Click OK. Rebooting should now proceed without this warning.
These errors are related to the sequence in which CA ARCserve Backup and SQL Server services are started and can be eliminated if you adjust the following CA ARCserve Backup services that depend on SQL Service to start:
Note: If SQL Server is installed on a remote machine, rebooting CA ARCserve Backup does not affect it.
To adjust CA ARCserve Backup services
Find the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSSQLXXXX, where XXXX is the unique name of the SQL Server and MSSQLXXXX is the SQL Server Service name.
Using the utility:
sc config CASDBEngine depend= MSSQLXXXX
sc config CASMgmtSvc depend= MSSQLXXXX
sc config CASUniversalAgent depend= MSSQLXXXX
sc config CASTapeEngine depend= MSSQLXXXX
Edit the registry manually:
Create a Multi-String value named "DependOnService" under each of the following keys and set its value to your SQL service name (see step 1).
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CASDBEngine
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CASMgmtSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CASUniversalAgent
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CASTapeEngine
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters
Value Name: SkipSystemStateBkup
Data Type: REG_DWORD
Value: 1
For 32-bit OS, local backup jobs, add the key here:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup
Value Name: SkipSystemStateBkup
Data Type: REG_DWORD
Value: 1
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCServe Backup\Base\Task\Backup
Value Name: SkipSubmitDetailEX
Data Type: REG_DWORD
Value: 1
Select one of the following options as a workaround:
Important! This behavior occurs only when jobs are submitted using UNIX/Linux Data Mover backup on the Backup Manager Start tab.
As a workaround, you can delete the cookies from the computer you are working from or reboot. This will cancel out the cached credentials.
Note: Creating a vault after migration completes specifies the requested file in only one session (staging session or migration session, not both) which places only one tape into the vault.
As a workaround, CA ARCserve Backup creates a makeup job for the failed migration job to continue the migration process.
As a workaround, restart the CA ARCserve Backup Domain Server Service.
File location:
<BAB_HOME>\CCI\Config\CCIConfig.ini
Property:
[Eucalyptus_Config]
UseOldDecode=1
Note: Set the value of the UseOldDecode property to 0 to use the new devices. By default, the UseOldDecode property is not present in the CCIConfig initialization file. The default value of UseOldDecode is 0.
To correct this behavior, uninstall the Management Tools feature for both Basic and Complete versions only if the article specified in the link applies to you.
The Client Agent does not support comparing CA ARCserve D2D sessions.
This is expected behavior. The Compare option is not supported for CA ARCserve D2D sessions.
r16.5 SP1
To specify SQL Server collation settings, do the following:
After the upgrade process is complete, from the Windows Start menu, select All Programs, CA, ARCserve Backup, and click Server Configuration Wizard.
The Server Configuration Wizard opens.
Important! On the Select Database dialog, you must specify the type of database (Microsoft SQL Server or Microsoft SQL Server Express 2008 Edition) that is currently installed in your CA ARCserve Backup environment and then click Next.
The Collation Settings dialog opens.
The Collation Settings dialog closes.
Follow the prompts and complete the required fields on the subsequent dialogs to complete the configuration.
The following issues relating to the Client Agents are known to exist in this release:
Key:
DeleteDirInMigration
Location:
HKEY_LOCAL_MACHINE\SOFTWARE\Computer Associates\CA ARCserve Backup\ClientAgent\Parameters
Value:
0 to retain directory folders, 1 to delete them.
As a workaround, you can increase the ReceiveTimeout value where it gives the job enough time to complete and achieve the expected results. You can do this by going to the following registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Computer Associates\CA ARCServe Backup\ClientAgent\Parameters\ReceiveTimeout
To change the ReceiveTimeout value, right-click ReceiveTimeout and select Modify. Change the Value data field to a value that prevents the restore job from failing.
Note: The ReceiveTimeout value is in seconds. For example, 7200 seconds = 2 hours, if the restore job continues to fail at 7200, you can increase the value data to a higher value.
Note: You cannot access application based writers when performing disaster recoveries. The solution to this behavior is to recover the system state and the volumes, bring the computer online, and then recover the writers. You can then access the application data on remote shares after the application writer recovery starts.
The volume shadow service provider had an unexpected error. The error code is logged in the error log.
To correct this behavior, configure the iSCSI storage provider identity credentials on the Windows Server 2012. For more information, see Step 4 of the following article in the Microsoft Windows Server TechNet Library: http://technet.microsoft.com/en-us/library/hh848268.
The following issue is known to exist in this release:
The following issues relating to the Agent for Informix are known to exist in this release:
Note: For more information about the dbacfg utility, see the Agent for Informix Guide.
Warning: Encryption will be skipped for Informix backups
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\DSAgent\CurrentVersion\agent\dbaifmx@<Informix_Instance_Name>\LastObject
The following issues relating to the Agent for Lotus Domino are known to exist in this release:
Original: User11111111112222222222333333333344444444445555555555666666666677777777778888888888
First Server: User11111111112222222222333333333344444444445555555555666666666677777777778888888801
Additional: User11111111112222222222333333333344444444445555555555666666666677777777778888888802
Note: If you are upgrading to the current version of the CA ARCserve Backup Agent for Lotus Domino, the character limitation for server names is still 30 characters. The 79-character limitation is only for new server names.
Note: This issue applies to the following environment:
Domino Agent: Lotus Domino Agent r15 or r16 on Windows Server 2003 x86
Application: IBM Lotus Domino 8.5.1 x86 (DAOS enabled)
The following issues relating to the Agent for Microsoft Exchange Server are known to exist in this release:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup\SingleStreamExchangeAgent
Values:
1 means Exchange storage groups are backed up in a single stream
0 (or not set) means the behavior is unchanged (separate streams are used)
"Exchange Replication Service VSS Writer failed restoring a backup because the target database is online."
The message results to a known issue. Resubmit the restore job to an existing Recovery Database.
The following issues relating to the Agent for Microsoft SharePoint Server are known to exist in this release:
Note: This is a Microsoft SharePoint Server limitation.
The element 'Field' in namespace 'urn:deployment-manifest-schema' cannot contain text. List of possible elements expected: any element in namespace '##any'
When using the Community Site template to restore site collections, the first restore job completes successfully. However, subsequent restores using this template fail. When using the eDiscovery template to restore site collections, the first restore using the template, and all subsequent restores using this template fail.
Note: This is a Microsoft SharePoint Server limitation.
Component (590/998)Farm\Microsoft SharePoint Foundation Web Application\XXXXXXXXX Failed, Failure Message: Object XXXXXXXXX failed in event OnRestore.
For more information, see the spbackup.log or sprestore.log file located in the backup directory:
FileLoadException: Filename: \\?\C:\Windows\system32\inetsrv\config\applicationHost.config
Error: Cannot write the configuration file.
To prevent this behavior from occurring, perform one of the following actions and then resubmit the restore job:
Note: "XXXXXXXXX" is the web application name.
The following issues relating to the Agent for Microsoft SQL Server are known to exist in this release:
regsvr32 sqlvdi.dll
Failed to restore backup session. (EC=VDI message: An abort request is preventing anything except termination actions.)
Or
Failed to restore backup session. (EC=Microsoft SQL Server Error 3634 (ODBC State = "37000"): [Microsoft][ODBC SQL Server Driver][SQL Server]The operating system returned the error '5(Access is denied.)' while attempting 'RestoreContainer::ValidateTargetForCreation' on 'C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA\test2.mdf'.)
To prevent this behavior from occurring, perform one of the following actions and then resubmit the restore job:
C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA\test2.md
The following section provides information on support for the Agent for Oracle:
HKEY_LOCALMACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup
Value Name: MaxFileFilter
Type: DWORD
Value: Set to a value greater than the number of database files you wish to exclude. For example, if there are 3006 DB files, a value of 4096 ensures all database files are excluded from the backup.
alter system set backup_tape_io_slaves = true deferred
Note: You may also use the "show parameter backup_tape_io_slaves" command to check the value of the parameter.
The following issues relating to the Agent for Open Files are known to exist in this release:
Use: C:\*.*
Do not use: C: or C:\
The login fails because the server contains a network logon security permission that is set to "Guest Only"; where you can only log in as a guest. This issue applies to all Windows operating systems.
As a work-around, perform the following steps:
The Local Security Policy dialog opens.
The selected policy dialog opens.
You can now log in remotely to the server.
The Agent for Open Files now includes support for Microsoft Volume Shadow Copy Service (VSS). The following issues relating to Microsoft VSS are known to exist:
http://msdn.microsoft.com/en-us/library/aa384995(VS.85).aspx
The solution to this problem is to offline the shadow copy destination disk before you submit the backup. After the backup is complete, return the shadow copy destination disk to an online status.
The following issues relating to the Oracle VSS are known to exist:
The following issues relating to the Agent for Oracle (UNIX/Linux) are known to exist in this release:
The following issues relating to the Agent for Sybase are known to exist in this release:
When you restore the master database, the contents of the sysservers system table of the master database in the destination instance is identical to the contents of that system table in the source instance and the row that records the Sybase backup server name is incorrect. To address this issue, update the row using the following SQL statement:
update sysservers set srvnetname=remote destination
Sybase backup server name where srvname="SYB_BACKUP"
Note: This name is case sensitive. You can find this name in the Windows registry.
To verify, use the following SQL statement:
select * from sysservers where srvname="SYB_BACKUP"
1. Open Restore Manager, choose Restore by Session at the Source tab.
2. Select the session you want to restore.
3. Choose the Destination tab and clear the checkmark next to the option, Restore files to their original location.
4. Select the destination server and then select the Sybase Server instance on the destination server.
5. Submit the restore job.
1. Open a command line prompt and start isql.
2. Enter the following:
1> sp_configure "allow updates to system tables",1
2> go
1> update sysservers set srvnetname='ServerName_BS' where srvname='SYB_BACKUP'
2> go
1> sp_configure "allow updates to system tables",0
2> go
The following issues relating to the Agent for Virtual Machines are known to exist in this release:
Device 'Storage miniport driver' VMBUS\{d6b9a233-a170-4602-9863-78f7c287c7df}\1&3189fc23&0&{d6b9a233-a170-4602-9863-78f7c287c7df}) has been lost from the system because the preparation for removal was not performed first.
Device 'Msft Virtual Disk SCSI Disk Device'(SCSI\Disk&Ven_Msft&Prod_Virtual_Disk\2&7aef4bc&0&000000) been lost from the system because the preparation for removal was not performed first.
This is a known problem with the Microsoft Hyper-V VSS writer that does not affect the success of backup jobs. You can still successfully perform data restore jobs. When all virtual machines under Microsoft Hyper-V VSS Writer are displayed as Backup Using Saved State-virtual machine name, this problem does not occur.
E12586 This VSS Writer (\\TX200S3x64\Microsoft Hyper-V VSS Writer) has reported a failure during the freeze event.
E12606 Selected Writer option cannot be obtained.
E12586 This VSS Writer (\\TX200S3x64\Microsoft Hyper-V VSS Writer) has reported a failure during the freeze event.
With this error, the Hyper-V VSS writer crashes. This is also a known problem with the Microsoft Hyper-V VSS writer.
Note: You cannot access application-based writers when performing disaster recoveries. The solution to this behavior is to recover the system state and the volumes, bring the computer online, and then recover the writers. You can then access the application data on remote shares after the application writer recovery starts.
The volume shadow service provider had an unexpected error. The error code is logged in the error log.
To correct this behavior, configure the iSCSI storage provider identity credentials on the Hyper-V server. For more information, see Step 4 of the following article in the Microsoft Windows Server TechNet Library:
r16.5 SP1
To resolve this problem, install the agent inside the VM to perform the file mode backups. VMware is aware of this problem and is working to provide a solution to this behavior.
The following issues relating to the Enterprise Option for AS400 are known to exist in this release:
When using the Enterprise Option for IBM 3494 with the Storage Area Network (SAN) Option, the Tape Engine on the distributed machines may fail. To prevent this failure, ensure that the most current IBM tape driver is installed on the primary and distributed machines. To do so, perform the following procedure on each machine:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\type of IBM drive.
For example, for an Ultrium drive, find the registry key for the drive in the following directory:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ibmlto
Note: For information on installing SAN distributed servers, see the Storage Area Network (SAN) Option Guide.
The following issues relating to the Enterprise Option for SAP R/3 for Oracle (Windows) are known to exist in this release:
<IP address> machine_name
where <IP address> is the IP of the backup server machine
With multistreaming, CA ARCserve Backup backs up SAP data to multiple devices that reside in different device groups simultaneously. This behavior causes CA ARCserve Backup to ignore the value of DESTGROUP specified in the util_par_file configuration file. As a result, CA ARCserve Backup backs up SAP data to device groups that do not contain deduplication devices.
The following issues relating to the Enterprise Option for SAP R/3 for Oracle (UNIX and Linux) are known to exist in this release:
To remedy this problem, change the setting of tcp_nodelayack to 1 using the following command:
no -o tcp_nodelayack=1
The following issues relating to the Enterprise Option for StorageTek ACSLS are known to exist in this release:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\TapeEngine\Config\ShareWithAs400
The following issues relating to the Disaster Recovery Option are known to exist in this release:
Since these events are recorded by the recovery of the database, they pose no problem.
Note: Use this re-mastered CD to perform Disaster Recovery on these machines to avoid Unsigned Driver errors with some NIC cards that could make USB input devices (such as keyboard or mouse) unusable during system recovery.
CA ARCserve Backup is installed on Server A. On Server B, two shared folders exist and are configured on Server A as remote File System or Data Deduplication devices using different Windows accounts. When using the Disaster Recovery option to restore backup data from these devices, CA ARCserve Backup will be able to connect to only one. Connection to the second device fails with Windows error 1219 because multiple connections to shared resources by the same user, using more than one user name, are not allowed.
4=1,"CADRIF","\Device\Floppy0\","oem3.inf","%SystemRoot%\inf\driver.inf","CA"
5=1,"CADRIF","\Device\Floppy0\","vmxnet.sys","%SystemRoot%\Driver Cache\driver.sys","CA"
6=1,"CADRIF","\Device\Floppy0\","vmware-nic.cat","%SystemRoot%\Driver Cache\driver.cat","CA"
7=1,"CADRIF","\Device\Floppy0\","vmxnet.sys","%SystemRoot%\Driver Cache\driver.dll","CA"
change these files to %TEMP%:
4=1,"CADRIF","\Device\Floppy0\","oem3.inf","%temp%\driver.inf","CA"
5=1,"CADRIF","\Device\Floppy0\","vmxnet.sys","%temp%\driver.sys","CA"
6=1,"CADRIF","\Device\Floppy0\","vmware-nic.cat","%temp%\driver.cat","CA"
7=1,"CADRIF","\Device\Floppy0\","vmxnet.sys","%temp%\driver.dll","CA"
Do NOT change these files or you will be unable to perform DR:
1=1,"CADRIF","\Device\Floppy0\","DrLaunch.exe","%SystemRoot%\system32\DrLaunch.exe","CA"
2=1,"CADRIF","\Device\Floppy0\","DrLaunchRes.dll","%SystemRoot%\system32\DrLaunchRes.dll","CA"
3=1,"CADRIF","\Device\Floppy0\","DrLaunchEnu.dll","%SystemRoot%\system32\DrLaunchEnu.dll","CA"
[Data]
MsDosInitiated =
0
UnattendedInstall = Yes
[Unattended]
OemPreinstall = YES
OemPnPDriversPath = TEMP
To remedy this problem, click Continue on the cmd.exe and wpeinit.exe - No Disk message box. Then, press Alt + Tab or Alt + Esc to display the Disaster Recovery Option dialogs.
To remedy this problem, use the Windows Server 2008 x64 CD image instead of the Windows Server 2008 R2 CD image to start the disaster recovery process.
select disk 1
detail disk
bootcfg/raw "/noexecute=alwaysoff /fastdetect" /id 1
Note: This is the behavior of Windows ASR. Since there is no data loss, you can ignore it, although you will find that the usable disk space will be different before/after Disaster Recovery.
As a workaround, you can manually run the CA ARCserve Backup database recovery utility after logging into Windows and connecting to the cluster shared disk.
As a workaround, once all shared disks become available, you can perform the following operations to restore the disk quota:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCServeBackup\ClientAgent\Parameters
As a workaround, you need to manually perform the following in order to restore the server containing ASDB:
This ensures that the SQL Service operates successfully on server B.
To recover the Global Dashboard, you need to restore the "asdb_central" database from the CA ARCserve Backup Restore Manager after Disaster Recovery completes.
The following ISCSI binary files you would have to manually copy and replace are:
With WinPE Disaster Recovery, the "Network Configuration" utility lets you assign specific IP addresses to physical NIC cards.
Note: You can only restore the original machine on a teaming environment. You cannot make any changes to the physical NIC cards, otherwise you will have to reconfigure the teaming environment after disaster recovery.
The reason why disaster recovery fails is because the file "ACSLSRDC.dll" is not the latest version.
As a workaround, you can perform one of the two options:
OR
Note: The old file is located in the following directory: "DR\[Backup Server]\[Agent Machine]\Acsls\" or if your MSD (Machine Specific Disk) has already been created, you can locate the old file on your MSD and replace it with the latest version.
The driver software you are installing for Virtual Machine Bus has not been properly signed with Authenticode(TM) technology. Therefore, Windows cannot tell if the software has been modified since it was published. The publisher's identity cannot be verified because of a problem: The installed INF file does not contain digital signature information.
Do you still want to install this driver software?
To resolve this problem, do the following:
Click Yes and select the path where the MSD is located to install the driver.
When you use WinPE to perform a disaster recovery, there is a possibility that you cannot connect the backup server or the disaster recovery information (DRIF) location through the network. As a work-around, perform one of the following options:
Key Name:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve
Backup\ClientAgent\Parameters
Create a new key (IsResDskquota) of type DWORD and set the value to
1.
Name:
IsResDskquota
Type:
DWORD
Value:
1
The following issues related to Dashboard are known to exist in this release:
After upgrading, run another instance of the same job to correctly display this information.
The node now displays data in the Dashboard reports.
The following issues are known to exist in this release:
This problem occurs because of an issue with Microsoft .NET Framework 3.5 SP1 and can be resolved by applying the appropriate hot fix on the primary server machine. You can download the hot fix directly from the Microsoft downloads website. For x86 and x64 systems, search for KB959209.
The following section provides information regarding issues known to exist in this release of CA ARCserve Backup for the Image Option:
To remedy this condition, open the Restore Manager and browse to the sessions that migrated after you upgraded to this release of CA ARCserve Backup. You must then execute a Merge job on the migrated sessions.
The following issues relating to the NDMP NAS Option are known to exist in this release:
127.0.0.1 HOSTNAME
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\ARCserve Backup\NASAgent
Warning: Encryption will be skipped for NAS backups. Click OK to continue.
Note: Do not back up NAS devices through Preferred Shares, as it does not utilize the NAS-attached backup device or the NDMP protocol for proper NAS operating system backup procedures.
The following items relating to the NAS Restore backup sessions are not supported in this release:
Note: To get to the 'go to' button, select Search to search for a file and click 'go to'.
The following issues relating to the SAN Option are known to exist in this release:
The following issues relating to the Tape Library Option are known to exist in this release:
If you are running the CA ARCserve Backup Manager Console on a 64-bit system, you must disable RSM so that CA ARCserve Backup can use the device. To disable RSM, perform one of the following:
The following issues regarding CA ARCserve Backup Central Agent Admin are known to exist in this release:
The following issues are known to exist in this release:
The following section provides information about issues relating to the documentation for CA ARCserve Backup that are known to exist in this release.
Note: You can access the most up-to-date product documentation (PDFs) from the CA ARCserve Backup website at https://support.ca.com/prodinfo/arcserve
Alert Manager Help
Important! If you add an independent recipient machine manually, you must add "\\" in front of the machine name.
Job Scheduler Wizard
The following issues related to Infrastructure Visualization are known to exist in this release:
"Cannot switch to global mode. Cannot load Dashboard Agent for Global Dashboard. Please contact your system administrator."
This indicates that you have not installed the Global Dashboard component on to your machine that is running the remote Manager console. To remedy this problem, install the Global Dashboard component on to the remote Manager console machine and then launch CA ARCserve Backup Infrastructure Visualization in Global mode.
Additionally, when you click OK in the above message, Infrastructure Visualization would open in Local mode where you can observe the Visualization views for the Central primary server alone.
The following issues relating to the Microsoft Hyper-V VSS Writer is known to exist in this release:
The following issues relating to CA ARCserve Backup SP1 are known to exist in this release:
The following topics display lists of included fixes for each CA ARCserve Backup release. If you do not see a specific fix listed in the respective section, contact CA Technical Support for more information.
The following table lists the fixes included in the general availability (GA) release of CA ARCserve Backup. If you do not see a specific fix listed in this section, contact CA Technical Support for more information.
|
T16C883 |
T245641 |
T2D2809 |
T36A664 |
T5E5093 |
T5KC036 |
T5LD053 |
T5PY045 |
|
T16C884 |
T245642 |
T2D2810 |
T46B305 |
T5E5094 |
T5KC038 |
T5LD054 |
T5PY046 |
|
T16C886 |
T245643 |
T30A229 |
T46B307 |
T5E5096 |
T5KC041 |
T5LD055 |
T5PY048 |
|
T16C887 |
T245644 |
T31A551 |
T46B308 |
T5E5098 |
T5KC042 |
T5OV033 |
T5PY049 |
|
T16C888 |
T245645 |
T31A553 |
T46B309 |
T5E5104 |
T5KC044 |
T5OV037 |
T5PY050 |
|
T16C889 |
T245649 |
T31A554 |
T46B311 |
T5E5105 |
T5KF064 |
T5OV038 |
T5PY052 |
|
T16C890 |
T245652 |
T31A556 |
T46B312 |
T5HP043 |
T5KF066 |
T5OV039 |
T5PY053 |
|
T16C891 |
T245655 |
T31A557 |
T46B314 |
T5HP048 |
T5KF068 |
T5OV040 |
T5PY054 |
|
T16C892 |
T245659 |
T31A558 |
T46B315 |
T5HP050 |
T5KF072 |
T5OV041 |
T5QO003 |
|
T16C893 |
T245660 |
T31A559 |
T46B316 |
T5HP051 |
T5KF073 |
T5OV042 |
T5QO004 |
|
T16C894 |
T245661 |
T31A561 |
T46B317 |
T5HP052 |
T5KF076 |
T5OV043 |
T5QO007 |
|
T16C895 |
T245662 |
T31A564 |
T46B322 |
T5HP056 |
T5KF077 |
T5OV044 |
T5QO009 |
|
T16C896 |
T245666 |
T36A624 |
T46B323 |
T5JS059 |
T5KF080 |
T5OV046 |
T5QO016 |
|
T16C897 |
T245667 |
T36A625 |
T46B324 |
T5JS060 |
T5KM052 |
T5OV048 |
T5QO019 |
|
T16C902 |
T245671 |
T36A626 |
T46B325 |
T5JS061 |
T5KM053 |
T5OV051 |
T5R3001 |
|
T16C905 |
T254659 |
T36A627 |
T46B326 |
T5JS062 |
T5KM054 |
T5OV052 |
|
|
T16C908 |
T2D2771 |
T36A628 |
T46B332 |
T5JS063 |
T5KM055 |
T5OV054 |
|
|
T16C910 |
T2D2773 |
T36A629 |
T46B334 |
T5JS065 |
T5KM057 |
T5OV055 |
|
|
T16C911 |
T2D2775 |
T36A630 |
T46B335 |
T5JS066 |
T5KM058 |
T5OV058 |
|
|
T16C913 |
T2D2777 |
T36A631 |
T46B336 |
T5JS067 |
T5KM061 |
T5OV068 |
|
|
T16C914 |
T2D2780 |
T36A632 |
T4C4078 |
T5K7071 |
T5KM062 |
T5OV072 |
|
|
T16C915 |
T2D2781 |
T36A633 |
T4C4095 |
T5K7079 |
T5KM064 |
T5OV073 |
|
|
T16C917 |
T2D2782 |
T36A634 |
T50V058 |
T5K7080 |
T5KM066 |
T5PY016 |
|
|
T16C918 |
T2D2783 |
T36A635 |
T512162 |
T5K7081 |
T5KM068 |
T5PY018 |
|
|
T16C919 |
T2D2784 |
T36A636 |
T5DY032 |
T5K7082 |
T5KM069 |
T5PY019 |
|
|
T16C923 |
T2D2785 |
T36A637 |
T5DY034 |
T5K7083 |
T5KZ041 |
T5PY020 |
|
|
T16C924 |
T2D2786 |
T36A638 |
T5DY035 |
T5K7084 |
T5KZ042 |
T5PY021 |
|
|
T16C928 |
T2D2787 |
T36A639 |
T5DY037 |
T5K7086 |
T5KZ043 |
T5PY022 |
|
|
T245627 |
T2D2788 |
T36A640 |
T5E5071 |
T5K7088 |
T5KZ044 |
T5PY023 |
|
|
T245628 |
T2D2789 |
T36A642 |
T5E5075 |
T5K7089 |
T5KZ045 |
T5PY026 |
|
|
T245629 |
T2D2790 |
T36A644 |
T5E5078 |
T5K7090 |
T5KZ046 |
T5PY027 |
|
|
T245632 |
T2D2791 |
T36A648 |
T5E5080 |
T5K7091 |
T5KZ047 |
T5PY028 |
|
|
T245640 |
T2D2807 |
T36A662 |
T5E5089 |
T5KC035 |
T5LD051 |
T5PY042 |
|
The following fixes were included in CA ARCserve Backup r16 Service Pack.1. If you do not see a specific fix listed in this section, contact CA Technical Support for more information.
|
RO24705 |
T16C945 |
T245693 |
T2D2840 |
T36A687 |
T5DY074 |
T5KC047 |
T5KZ062 |
T5OV079 |
T5SO004 |
|
RO28635 |
T16C946 |
T245694 |
T2D2844 |
T36A691 |
T5DY077 |
T5KC050 |
T5KZ064 |
T5OV082 |
T5SO005 |
|
RO28850 |
T16C947 |
T245695 |
T31A566 |
T36A692 |
T5DY080 |
T5KC051 |
T5KZ065 |
T5OV083 |
T5SO006 |
|
RO31295 |
T16C949 |
T245696 |
T31A568 |
T36A694 |
T5DY084 |
T5KC052 |
T5KZ066 |
T5OV084 |
T5SO009 |
|
RO31571 |
T16C951 |
T245699 |
T31A570 |
T36A696 |
T5DY086 |
T5KC053 |
T5KZ067 |
T5PY038 |
T5SO010 |
|
RO31785 |
T16C952 |
T245701 |
T31A571 |
T36A700 |
T5DY087 |
T5KC054 |
T5KZ068 |
T5PY055 |
T5SO012 |
|
RO33528 |
T16C953 |
T245702 |
T31A572 |
T36A703 |
T5DY088 |
T5KC055 |
T5KZ069 |
T5QO022 |
T5SO013 |
|
RO35207 |
T16C955 |
T245703 |
T31A574 |
T36A706 |
T5DY089 |
T5KC057 |
T5KZ072 |
T5QO023 |
T5SO014 |
|
RO35223 |
T16C956 |
T245704 |
T31A576 |
T36A707 |
T5DY093 |
T5KC058 |
T5KZ074 |
T5QO025 |
T5SO015 |
|
RO35289 |
T16C957 |
T245705 |
T31A577 |
T36A709 |
T5DY097 |
T5KC059 |
T5KZ075 |
T5QO026 |
T5SO016 |
|
T146539 |
T16C961 |
T245707 |
T31A579 |
T36A710 |
T5DY098 |
T5KF082 |
T5KZ076 |
T5QO029 |
T5SO017 |
|
T146543 |
T16C962 |
T245708 |
T31A580 |
T36A711 |
T5E5106 |
T5KF083 |
T5KZ077 |
T5QO041 |
|
|
T146544 |
T16C964 |
T245709 |
T31A581 |
T36A712 |
T5E5107 |
T5KF084 |
T5LD056 |
T5R3005 |
|
|
T146545 |
T16C968 |
T2D2812 |
T36A667 |
T36A713 |
T5E5108 |
T5KF085 |
T5LD059 |
T5R3006 |
|
|
T146547 |
T245671 |
T2D2813 |
T36A669 |
T36A714 |
T5E5111 |
T5KF086 |
T5LD061 |
T5R3009 |
|
|
T146551 |
T245673 |
T2D2814 |
T36A670 |
T439134 |
T5E5116 |
T5KF087 |
T5LD063 |
T5R3003 |
|
|
T146552 |
T245675 |
T2D2815 |
T36A671 |
T46B341 |
T5E5117 |
T5KF088 |
T5LD065 |
T5R3010 |
|
|
T16C898 |
T245676 |
T2D2817 |
T36A672 |
T46B342 |
T5E5119 |
T5KF091 |
T5OV059 |
T5R3011 |
|
|
T16C925 |
T245677 |
T2D2818 |
T2D2816 |
T46B343 |
T5E5123 |
T5KM073 |
T5OV061 |
T5R3013 |
|
|
T16C926 |
T245678 |
T2D2822 |
T36A664 |
T46B346 |
T5E5126 |
T5KM076 |
T5OV062 |
T5R3014 |
|
|
T16C928 |
T245679 |
T2D2823 |
T36A673 |
T46B347 |
T5E5128 |
T5KM077 |
T5OV063 |
T5R3015 |
|
|
T16C930 |
T245680 |
T2D2824 |
T36A675 |
T46B349 |
T5E5130 |
T5KM078 |
T5OV066 |
T5R3017 |
|
|
T16C931 |
T245682 |
T2D2826 |
T36A678 |
T46B351 |
T5HP059 |
T5KM079 |
T5OV068 |
T5R3021 |
|
|
T16C932 |
T245683 |
T2D2828 |
T36A679 |
T46B352 |
T5HP061 |
T5KM081 |
T5OV069 |
T5R3022 |
|
|
T16C934 |
T245684 |
T2D2829 |
T36A680 |
T46B353 |
T5JS061 |
T5KM082 |
T5OV070 |
T5R3024 |
|
|
T16C935 |
T245685 |
T2D2830 |
T36A681 |
T5DQ092 |
T5JS068 |
T5KM083 |
T5OV071 |
T5R3025 |
|
|
T16C936 |
T245687 |
T2D2831 |
T36A682 |
T5DQ095 |
T5JS069 |
T5KM085 |
T5OV072 |
T5R3026 |
|
|
T16C938 |
T245690 |
T2D2832 |
T36A683 |
T5DQ097 |
T5JS071 |
T5KM086 |
T5OV073 |
T5SO001 |
|
|
T16C939 |
T245691 |
T2D2834 |
T36A684 |
T5DQ094 |
T5JS073 |
T5KZ060 |
T5OV075 |
T5SO002 |
|
|
T16C940 |
T245692 |
T2D2836 |
T36A686 |
T5DQ098 |
T5JS074 |
T5KZ061 |
T5OV078 |
T5SO003 |
|
Note: Some test fixes require changes to the registry key. To implement these changes for a specific test fix, see Additional Information for Included Fixes.
The following table contains additional information about specific test fixes for CA ARCserve Backup r16 SP1.
|
Fix Number |
Registry Key changes |
|
T16C898 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Tapeengine\Config Value Name: (DWORD) EjectTape Value: 1 Note: The value of 1 ejects the tape after inventory. |
|
T16C940 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Merge Value Name: (DWORD) RecoverCatalogSpan Value: 1 Note: The value of 1 lets the catalog merge and span on a standalone tape device. |
|
T2D2816 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Common\SRMREPORTTIME Value Name: (DWORD) Enable Value: 0 Note: The value of 0 disables SRM Probing. |
|
T31A571 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Task\Common\PrePostAllow64 Value Name: N/A Value: N/A |
|
T31A577 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\ASMgr Value Name: (DWORD) MaxNASSessionSize Value: The number of files displayed in the NAS session. |
|
T31A581 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\UniversalClientAgent Value Name: (DWORD) RemoveRegEntry Value: The path of the database where it is currently being used and saved. Note: If the 'RemoveRegEntry' exists, then the tool deletes the restore path that is currently used after a successful restore job. |
|
T36A681 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\SQLPAAdp\Instances\dbasql@<<ENTER_SQL_INSTANCE_NAME>> Value Name: (DWORD) SkipBKSQLDRElements Value: 0 or 1 Important! If the value is set to 1, the agent skips the ASDB DR Element. This key is for specific use only and is not recommended to set this value; otherwise you cannot restore your CA ARCserve Backup database from Disaster Recovery. |
|
T36A684 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup Value Name: (DWORD) BlockAllNotifyPopups Value: 1 Note: The value of 1 displays a message. |
|
T36A710 |
Set this registry for the fix on the agent. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve BackupSPS12Adp\Parameters Value Name: (REG_SZ) AlterLogLocation Value: The location where the new log writes to. |
|
T46B349 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup Value Name: (DWORD) AllowPreserveAccessTime Value: 1 Note: The value of 1 lets UNIX or Linux Agent prevent the "last access time" from being modified in a differential or incremental rotation job. |
|
T46B353 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters\DisableW0009 Value Name: (DWORD) DisableW0009 Value: 0 or 1 Note: If the value is set to 1, the AW0009 warning message in the activity log is not displayed. |
|
T5E5106 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Tapeengine\Config Value Name: (DWORD) UseRootDir Value: 1 Note: The value set to 1 allow users to create devices under specific root directories except the C drive. |
|
T5E5107 |
Set this registry for the fix on the server For x86 OS = Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Tapeengine\Config For x64 OS = Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Tapeengine\Config Value Name: (DWORD) SkipDuplicateFM Value: 1 Note: The value set to 1 skips the adjacent file marks. When the required files have been restored then remove the registry value. This fix is a rare case. |
|
T5JS068 |
Set this registry for the fix on the agent. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\UniversalClientAgent\Options\2000\1067 Value Name: (REG_DWORD) DisabledPublicFolder Value: 1 Note: The value set to 1 disables the public folder database. |
|
T5KF083 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\UniversalClientAgent\Options\1060 Value Name: (DWORD) EnableCheckNullFolder Value: 1 Note: The value of 1 lets the Exchange Doc Level Agent skip blank public folder names during backup. |
|
T5KM081 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters Value Name: (DWORD) VssAsyncTimeOut Value: The value of the timeout session of the VSS operation. Note: The value is in seconds. If the value does not exist in the registry, then the default value is 20 x 60 = 1200 seconds. |
|
T5KZ065 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters Value Name: (DWORD) VimTimeout Value: 60 Note: The value is set in minutes. Anything greater than 10 is advised. If the registry key is not specified, then the default timeout value is 10 minutes. |
|
T5LD063 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\TapeEngine\Image Value Name: (DWORD) SupportLargeDataSet Value: 1 Note: The value of 1 slows down the backup performance |
|
T5LD065 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Task\Common\IgnoreNASError Value Name: N/A Value: N/A |
|
T5OV059 |
Set this registry for retaining the MAC address while recovering the VM Key: HKEY_LOCAL_MACHINE\SOFTWARE\ ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters\ Value Name: (DWORD) RetainMACForVDDK Value: 1 (to retain MAC address) |
|
T5PY055 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ ComputerAssociates\CA ARCserve Backup\SPS12Adp\Internal Value Name: (DWORD) IsValid Value: 1 Note: The value is set to 1 to allow the program to verify other registry settings for this fix. If the value is set to 0, the other registry settings for this fix are ignored.
Value Name: (REG_DWORD) SkipGetSQLServerServiceInfo Value: 1 Note: The "Get SQLServer service" account name is omitted.
Value Name: (REG_SZ) AdditionalAccountForBackupRestoreSharedFolder Value: The account name Note: The account name runs the SQLServer instance. |
|
T2D2832, T5R3003, T5R3010 |
Set this registry for the fix on the server Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters Value Name: (DWORD) DisableRecursiveHugeSystemState Value: 0 Note: By default, this registry key is not present. However, if the system state backup increases to a large amount, then create this registry with the value set to 1. |
The following fixes were included in CA ARCserve Backup r16.5. If you do not see a specific fix listed in this section, contact CA Technical Support for more information.
|
RO40595 |
T16C973 |
T245760 |
T2D2881 |
T36A737 |
T51H005 |
T5DQ123 |
|
RO41569 |
T16C974 |
T245761 |
T2D2883 |
T36A738 |
T51H006 |
T5E5136 |
|
RO43161 |
T16C975 |
T245764 |
T2D2884 |
T36A741 |
T51H007 |
T5E5137 |
|
RO44950 |
T16C977 |
T245768 |
T2D2885 |
T36A743 |
T51H008 |
T5E5142 |
|
RO45010 |
T16C978 |
T245770 |
T2D2888 |
T36A744 |
T51H009 |
T5E5143 |
|
RO46151 |
T16C980 |
T245771 |
T2D2889 |
T36A745 |
T51H010 |
T5E5148 |
|
RO46943 |
T16C983 |
T245772 |
T2D2890 |
T36A746 |
T51H011 |
T5E5149 |
|
RO47850 |
T16C985 |
T245773 |
T2D2897 |
T36A747 |
T51H012 |
T5E5154 |
|
RO48324 |
T16C987 |
T245775 |
T2D2898 |
T36A748 |
T51H014 |
T5E5160 |
|
RO48534 |
T16C989 |
T245776 |
T2D2901 |
T36A750 |
T51H015 |
T5E5162 |
|
RO49750 |
T16C991 |
T245778 |
T2D2902 |
T36A751 |
T51H017 |
T5E5163 |
|
RO51196 |
T16C992 |
T245779 |
T2D2905 |
T36A754 |
T51H018 |
T5E5165 |
|
RO51649 |
T16C993 |
T245781 |
T2D2909 |
T36A755 |
T51H020 |
T5E5167 |
|
T146554 |
T16C996 |
T245782 |
T2D2911 |
T36A756 |
T51H021 |
T5E5171 |
|
T146555 |
T16C998 |
T245783 |
T2D2913 |
T36A758 |
T51H023 |
T5E5178 |
|
T146558 |
T245722 |
T245788 |
T2D2919 |
T36A761 |
T51H025 |
T5E5179 |
|
T146559 |
T245729 |
T245789 |
T2D2926 |
T36A762 |
T51H026 |
T5LE097 |
|
T146560 |
T245736 |
T245790 |
T2D2931 |
T36A763 |
T58E140 |
T5LE098 |
|
T146561 |
T245737 |
T245792 |
T2D2934 |
T36A765 |
T58E143 |
T5LE102 |
|
T146563 |
T245739 |
T245793 |
T2D2936 |
T36A766 |
T58E145 |
T5LE103 |
|
T146565 |
T245740 |
T245794 |
T36A717 |
T36A767 |
T58E147 |
T5LE106 |
|
T146566 |
T245743 |
T2D2854 |
T36A720 |
T36A768 |
T5DQ101 |
T5LF177 |
|
T146567 |
T245744 |
T2D2859 |
T36A721 |
T36A770 |
T5DQ106 |
T5SO022 |
|
T146568 |
T245745 |
T2D2862 |
T36A723 |
T36A771 |
T5DQ110 |
T5SO025 |
|
T146571 |
T245750 |
T2D2863 |
T36A725 |
T36A772 |
T5DQ111 |
T5SO027 |
|
T146572 |
T245751 |
T2D2866 |
T36A728 |
T36A775 |
T5DQ112 |
T5TM081 |
|
T146573 |
T245752 |
T2D2869 |
T36A729 |
T36A776 |
T5DQ113 |
|
|
T146575 |
T245754 |
T2D2870 |
T36A731 |
T36A779 |
T5DQ114 |
|
|
T146576 |
T245756 |
T2D2872 |
T36A734 |
T36A780 |
T5DQ115 |
|
|
T146581 |
T245757 |
T2D2874 |
T36A735 |
T48E142 |
T5DQ119 |
|
|
T146582 |
T245758 |
T2D2879 |
T36A736 |
T51H001 |
T5DQ121 |
|
Note: Some test fixes require changes to the registry key. To implement these changes for a specific test fix, see Additional Information for Included Fixes.
The following table contains additional information about the specific test fixes for CA ARCserve Backup r16.5.
|
Fix Number |
Registry Key changes |
|
T146555 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup Value Name: CheckFullSession (0: Disable the fix, default; 1: Enable the fix) |
|
T16C974 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup Value Name: "SAPBackup"=dword:00000001 Value: 0 by default. If task does not wait, then else !0 (non-zero). Task waits for 150 seconds. |
|
T16C992 |
Set this registry for the fix on the server. For x64 and x86: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup Value Name: AllowExportForFailedJob Value: 1 |
|
T245751 |
Set this registry for the fix on the server. For 32-bit: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Alert\CurrentVersion\Applications\ARCserve Value Name:Community.Type:String Value: (Length = 6 bytes) Note: The required length for this value is 6 bytes. The default Community string is 'public'. Value Name: N/A Value: 6 bytes (required length) |
|
T245771 |
Add JCLI.CLIENT.XRS=1 to the [common] section in the following file: PROGRAM FILES\CA\SHAREDCOMPONENTS\ARCSERVE BACKUP\JCLI\CONF\CLISHELL.CFG |
|
T2D2866 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Client\Agent\Parameters Value Name: (DWORD) "ShowRemovableDisk" Value: 0 |
|
T2D2897 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Client\Agent\Parameters Value Name: VSSFORCEMSFTPROVIDER Value: 1 |
|
T2D2902 |
Set this registry for the fix on the Exchange server. Key: HKEY_LOCALMACHINE_SOFTWARE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ExchangeDBAgent\Parameters Value Name:ServerName Type:String Value: Exchange Server Hostname |
|
T36A725 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\SPS12Adp\parameters\EnableResetCredential Value Name: N/A Value: 0: not Enable Reset Credential, 1: Enable Reset Credential |
|
T36A751 |
Set this registry for the fix on the server. Key: HKEY_CURRENT_USER\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\ASMgr\ Value Name: RememberSessionRecordFromLastnDays Value: <number of days> |
|
T36A763 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup Value Name: SkipWriters Value: Skip writers name. One or more writers can be added. You delimit writers using ',' or ';' (comma or semicolon). For example, SqlServerWriter;WMI Writer. |
|
T36A772 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Database Value Name: (DWORD) "DisSepAuth" Value: 1 |
|
T36A776 |
Set this registry for the fix on the server. Key: HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\ASMgr\Common Value Name: (DWORD 32-bit) bSkipUbrowserDebug Value: 1 |
|
T36A779 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Database\ Value Name: (DWORD) "SkipMediaRecords" Value: 1 |
|
T36A780 |
Set this registry for the fix on the server. For x86: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\GlobalDashboard For x64: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\GlobalDashboard Value Name: (DWORD) "AutoSync" Value: 1 |
|
T51H021 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\TapeEngine\CONFIG Value Name: (DWORD) "FSDNOBUFFER" Value: 0 |
|
T5E5149 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\NASAgent\Parameters Value Name: BackupStubFileOnly Value: 1 = Backs up only the stub files on the primary storage (default option). Value: 0 = Backs up file content on the secondary storage with the stub files on the primary storage. |
|
T5E5165 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCServe Backup\ClientAgent\Parameters Value Name: CIMObjEnumTimeout Value: Timeout value in millisecond |
CA ARCserve Backup r16.5 Update 2 contained the published fixes and included fixes described in the following table. If you do not see a specific fix listed in this section, contact CA Technical Support for more information.
|
RO56002 |
T2D2970 |
T5E5200 |
|
RO56479 |
T2D2985 |
T5E5202 |
|
RO56821 |
T2D2990 |
T5E5205 |
|
RO57533 |
T36A807 |
T5TM121 |
|
RO57650 |
T36A809 |
|
|
RO58906 |
T36A817 |
|
|
RO58909 |
T51H054 |
|
|
RO59589 |
T51H055 |
|
|
RO62168 |
T51H057 |
|
|
T245815 |
T58E150 |
|
|
T245821 |
T58E151 |
|
|
T245823 |
T58E156 |
|
|
T245834 |
T5E5189 |
|
|
T245843 |
T5E5195 |
|
|
T2D2968 |
T5E5197 |
|
Note: Some test fixes require changes to the registry key. To implement these changes for a specific test fix, see Additional Information for Included Fixes (Update 2).
The following table contains additional information about the specific test fixes for CA ARCserve Backup r16.5 Update 2.
|
Fix Number |
Registry Key changes |
|
T5E5197 |
Set this registry for the fix on the server. Key: VMIPMap |
|
T5E5200 |
Set this registry for the fix on the server. Key: NBDForDiskSig |
|
T58E151 |
Set this registry for the fix on the server. For x64: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup For x86: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup Value Name: (DWORD) CloseEnumConnection Value: 0
For x64: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Task\Common For x86: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Common Value Name: (DWORD) ForceRefreshCache Value: 1
For x64: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Task\Common For x86: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Common Value Name: (DWORD) CacheMediaInfo Value: 3 |
CA ARCserve Backup r16.5 Update 3 contained the published fixes and included fixes described in the following table. If you do not see a specific fix listed in this section, contact CA Technical Support for more information.
|
RO63365 |
|
T2D2976 |
|
T2D2984 |
|
T2D2996 |
|
T2D2997 |
|
T2D2998 |
|
T36A823 |
|
T51H036 |
|
T51H063 |
|
T51H065 |
|
T51H070 |
|
T58E162 |
|
T58E167 |
|
T5E5188 |
|
T5E5196 |
CA ARCserve Backup r16.5 SP1 contained the published fixes and included fixes described in the following table. If you do not see a specific fix listed in this section, contact CA Technical Support for more information.
|
RO56002 |
T245824 |
T2D2968 |
T36A824 |
T51H063 |
T55W005 |
T58E185 |
|
RO56107 |
T245825 |
T2D2969 |
T36A826 |
T51H064 |
T55Z005 |
T58E186 |
|
RO56479 |
T245828 |
T2D2970 |
T36A827 |
T51H065 |
T55Z008 |
T58E192 |
|
RO56821 |
T245832 |
T2D2972 |
T36A828 |
T51H067 |
T55Z014 |
T58E193 |
|
RO57533 |
T245834 |
T2D2973 |
T36A829 |
T51H070 |
T55Z018 |
T58E194 |
|
RO57650 |
T245835 |
T2D2976 |
T36A830 |
T51H073 |
T55Z020 |
T58E195 |
|
RO58906 |
T245840 |
T2D2977 |
T36A831 |
T51H074 |
T55Z024 |
T58E196 |
|
RO58909 |
T245841 |
T2D2981 |
T36A834 |
T51H075 |
T55Z026 |
T5DQ130 |
|
RO59057 |
T245843 |
T2D2984 |
T36A835 |
T51H076 |
T55Z027 |
T5DQ138 |
|
RO59589 |
T245845 |
T2D2985 |
T36A837 |
T51H077 |
T56P001 |
T5E5188 |
|
RO62168 |
T245846 |
T2D2988 |
T36A838 |
T51H079 |
T56P002 |
T5E5189 |
|
RO63365 |
T245858 |
T2D2990 |
T36A840 |
T51H080 |
T56P003 |
T5E5195 |
|
RO64363 |
T245861 |
T2D2996 |
T36A842 |
T51H081 |
T58E150 |
T5E5196 |
|
RO64565 |
T245864 |
T2D2997 |
T36A843 |
T51H082 |
T58E151 |
T5E5197 |
|
RO64580 |
T245866 |
T2D2998 |
T36A845 |
T51H085 |
T58E153 |
T5E5200 |
|
RO64979 |
T245867 |
T2D2999 |
T36A846 |
T51H086 |
T58E156 |
T5E5202 |
|
T146599 |
T245871 |
T36A794 |
T36A848 |
T51H087 |
T58E158 |
T5E5205 |
|
T146601 |
T245872 |
T36A796 |
T36A849 |
T51H088 |
T58E161 |
T5LE127 |
|
T146602 |
T245873 |
T36A798 |
T36A850 |
T51H089 |
T58E162 |
T5TM121 |
|
T146603 |
T245874 |
T36A802 |
T4C4119 |
T51H090 |
T58E166 |
T5TM144 |
|
T146605 |
T245875 |
T36A803 |
T51H034 |
T51H091 |
T58E167 |
T5Y4001 |
|
T245813 |
T245876 |
T36A807 |
T51H035 |
T51H092 |
T58E168 |
T5Y4003 |
|
T245814 |
T245878 |
T36A808 |
T51H036 |
T51H093 |
T58E170 |
T5Y4005 |
|
T245815 |
T245880 |
T36A809 |
T51H045 |
T51H094 |
T58E173 |
T5Y4007 |
|
T245817 |
T245881 |
T36A810 |
T51H051 |
T51H095 |
T58E174 |
T5Y4010 |
|
T245819 |
T245883 |
T36A817 |
T51H052 |
T51H096 |
T58E176 |
|
|
T245820 |
T2D2949 |
T36A818 |
T51H054 |
T51H097 |
T58E177 |
|
|
T245821 |
T2D2957 |
T36A820 |
T51H055 |
T55W001 |
T58E182 |
|
|
T245822 |
T2D2958 |
T36A822 |
T51H057 |
T55W002 |
T58E183 |
|
|
T245823 |
T2D2965 |
T36A823 |
T51H062 |
T55W004 |
T58E184 |
|
The following table contains additional information about the specific test fixes for CA ARCserve Backup r16.5 SP1.
|
Fix Number |
Registry Key changes |
|
RO56479 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters\FileBufferSize CDefault: 512k CRange: Up to 2048k (based on the available system resources) |
|
T146601 |
Create LBP registry value and set the value to 1 on a drive that supports LBP (LTO 6 for example). Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\TapeEngine\DEVICE<#> |
|
T245815 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup Value Name (DWORD): SuppressAlertMountFinish Value: 0 (default 1) |
|
T245824 |
Set this registry for the fix on the server. For 32 bit machines: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Copy For 64 bit machines: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Task\Copy Value Name (DWORD): MaxDioBuffer Value: 1 or larger value (default = 1:16384 bytes) |
|
T245841 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Database Value Name: LogFileNum Value: <max number of log files> (default=3)
Value Name: DebugLogFileSize Value: <max MB size for a log file> (default=300)
Value Name: Debug Value: 1 or greater |
|
T245843 |
Set this registry for the fix on the server. For 32 bit machines: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup
For 64 bit machines: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup Value Name: DisableDynamicCredentialForNode Value: 1 or greater |
|
T245875 |
Set this registry to 1 to complete the job for the Complete status. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters Value Name (DWORD): IgnoreW0224 Value: 1 (default is 0) |
|
T245880 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters Value Name: StopIfVolumeMapFail Value: 0 (default is 1: Job fails with AE0521) |
|
T2D2958 |
Set this registry for the fix on the server. Set DebugFileSize to 10000000 (10MB) Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\QueueSystem\DebugFileSize Set JobQueueMaxFiles to 5. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Common\JobQueueMaxFiles Set DebugLevel to 5 Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\\QueueSystem\DebugLevel |
|
T2D2985 |
From the ARCserve client agent, add the following registry value: AllowRedundantD2DBackups set to 1 under: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters |
|
T36A803 |
Set this registry to run regedit. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\SPS12Adp\Configuration Value Name (DWORD): RestoreOriginalDateOwner Value: 1 |
|
T36A807 |
|
|
T36A808 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\GlobalDashboard 1. Create a DWORD registry value called "DebugLogFileSize(MB)" 2. Set number of MB of "DebugLogFileSize(MB)" in decimal to control how big you want AglfProb.exe.log to grow. |
|
T36A817 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\ASMgr\Common 1. Create a DWORD (32 bit) registry value called "SaveEncoding" 1.1 Set "SaveEncoding" to 1 = To enable the option. 1.2 Set "SaveEncoding" to 0 or delete "SaveEncoding" = To disable the option. |
|
T36A818 |
Set this registry to run regedit. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\SPS12Adp\Configuration Value Name (STRING): CatalogLocation Specify the new location where you want the "catalog" folder to be created. (For example, X:\Repository) |
|
T36A822 |
Set SkipDSAFiles to 0 in the following registry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters |
|
T36A845 |
Set the registry value: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\SQLPAAdp\Instances\dbasql@<<SQL_INSTANCE_NAME_HERE>> Value Name (DWORD): "CloseConnectionsBeforeRestore" Value: 1 |
|
T51H052 |
Add DWORD "AllowNASUseMuxTape" to: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Tapeengine\CONFIG and set the value to 1. |
|
T51H057 |
To enable this fix, add DWORD "InfinitIncBackup" to: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup and set the value to 1. |
|
T51H070 |
Add DWORD "KeepStatusForIncJob" to the following registry key: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup and set the value to 1. |
|
T51H073 |
To enable this fix, add "String Value" to the following registry for machine_B called "PrimaryFromDifferentDomain": Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Database Value Name: "machine_A" Note: After setting this registry, CA ARCserve Backup uses the key of machine_A for encryption and decryption. |
|
T51H077 |
Set the registry value: Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters Value Name (DWORD): BackupVHDUsingVHDRead Value: 1 |
|
T58E151 |
A. DWORD Key: CloseEnumConnection Value = 0 X64 OS: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup X86 OS: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Backup
B. DWORD Key: ForceRefreshCache Value = 1 X64 OS: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Task\Common X86 OS: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Common
C. DWORD Key: CacheMedianInfo Value = 3 X64 OS: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\CA ARCserve Backup\Base\Task\Common X86 OS: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Common |
|
T58E158 |
Set this registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\TapeEngine\CONFIG 1, DWORD UseForceBlockSize = 1 turn on use force block size. 2. DWORD BlockFactor = 0 block size is 512 1 block size is 1024 2 block size is 2048 3 block size is 4096 4 block size is 8192 5 block size is 16384 UseForceBlockSize = 0 turn off use force block size The correct block size can be obtained from the tape.log file. Search for a log message similar to: Default Tape Block Size for Device [6] is [512] different from the current block size [256]. |
|
T58E193 |
Set the registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\Base\Task\Remote Value: ReceiveTimeOut Type: DWORD Data: 3600
Value: SentTimeOut Type: DWORD Data: 2400 |
|
T5DQ138 |
Add "ENV LOCAL_CRYPT_LIB=1" to /opt/CA/ABcmagt/agent.cfg Uncomment the following lines: [36] # [BABcmagt] NAME BABcmagt HOME / opt / CA / BABcmagt # TCP_PORT 6051 # UDP_PORT 6051 # DOS_MAXITEMS 1000 # 30 DOS_DEFAULTTIMEOUT ENV LOCAL_CRYPT_LIB=1 |
|
T5E5200 |
Set the registry for the fix on the server. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters Value Name: NBDForDiskSig Value Type: DWORD Value: 1 |
|
T5E5196 |
Set the registry to delete obsolete virtual machines during auto-population. Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters Value Name (DWORD): DisableRetainVMInDB Value: 1
|
An internationalized product is an English product that runs correctly on local language versions of the required operating system and required third-party products and supports local language data for input and output. Internationalized products also support the ability to specify local language conventions for date, time, currency, and number formats.
A translated product (sometimes referred to as a localized product) is an internationalized product that includes local language support for the product's user interface, online help and other documentation, as well as local language default settings for date, time, currency, and number formats.
For CA ARCserve Backup for Windows, this release has been internationalized and translated into the following languages, in addition to the English release:
If you run this product on a language environment not included in the list, you may experience problems.
Contact CA Support
For your convenience, CA Technologies provides one site where you can access the information that you need for your Home Office, Small Business, and Enterprise CA Technologies products. At http://ca.com/support, you can access the following resources:
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